Choosing the Right Flooring Software: A Crucial Decision for Business Success

QuickBooks, NetSuite, Sage 50 (formerly Peachtree) are too generic and one size fits all to ever be appropriate for flooring dealers. Here’s why:

In the dynamic world of flooring businesses, success hinges on efficient cash flow management, competent leadership, and strategic staffing. However, one critical aspect that can either streamline operations or introduce inefficiencies is the choice of software. In this blog post, we will explore why investing in industry-specific software is paramount for flooring dealers and the pitfalls of opting for non-industry alternatives.

The Pitfalls of Non-Industry Software

1. Inefficient Workflows

Selecting non-industry software often leads to inefficient workflows. Generic solutions are not tailored to the unique processes of flooring dealers, resulting in workarounds that decrease productivity and hinder operational efficiency.

2. Increased Error-Prone Data Entry

Manual data entry becomes error-prone when software is not designed for the flooring industry. The adage “garbage in – garbage out” holds true, as inaccurate information can lead to mistakes in orders, pricing, and inventory management.

3. Missing Crucial Features

Non-industry software lacks features crucial for flooring businesses, such as tools for inventory management, job cost tracking, sales commissions, rebate tracking, installer payables, and managing installation schedules. The absence of these features can hinder comprehensive business management.

4. Challenges in Estimation and Order Tracking

Accurate estimates and order tracking are essential for customer satisfaction. Without industry-specific software, providing these accurately can be challenging, leading to delays, misunderstandings, and dissatisfied clients.

5. Complex Inventory Management

The intricacies of flooring inventory, including different material widths, packaging variations, installation materials, styles, unit costs, and quantities, require specialized tools. Non-industry software may lack these necessary inventory management features, leading to overstock, understock, or difficulties in tracking stock levels.

6. Lack of Reporting Capabilities

Accurate reporting is crucial for informed decision-making. Non-industry software often lacks the necessary data elements for flooring businesses, resulting in reporting capabilities that fall short of industry-specific needs.

7. Scalability Issues

As flooring businesses grow, non-industry software may struggle to scale effectively to accommodate increased volume and complexity. This can lead to operational bottlenecks and constraints on growth.

8. Training Challenges

Non-industry software vendors are generally not industry experts. Training employees on software that doesn’t align with industry standards can be time-consuming and resource-intensive, creating a steeper learning curve.

9. Integration Challenges

Integrating non-industry software with other tools or systems used in the flooring business can be challenging, leading to data silos and manual data transfer.

The Competitive Edge of Industry-Specific Software

Flooring dealers using industry-specific software gain a competitive advantage. Accurate estimates, faster order processing, and better customer service contribute to superior performance and a distinct edge in the market. Opting for the wrong software, on the other hand, can create a customer service disadvantage that becomes evident in the market.


In the competitive landscape of flooring businesses, the choice of software is a strategic decision that can significantly impact long-term success. Investing in industry-specific software tailored to the unique needs of flooring dealers is not just a wise choice; it’s a crucial step toward operational excellence and a competitive edge in the market.

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